General
How is it different from my regular hot coffee maker?
Regular hot coffee makers are made for hot coffee, so they brew at normal concentration and hot temperature that are not adapted for iced coffee. When brewing over ice with this type of coffee maker, the coffee temperature makes the ice melt, and dilutes the iced coffee, resulting in a watered-down, weak and room-temp iced coffee.
This is where we step in.
The Go Iced Classic™ is specifically designed for iced coffee. It utilizes our patented IcedBrew™ Technology, which brews hot coffee at a lower temperature to minimize ice melting, while infusing at a higher coffee-to-water ratio to counterbalance the dilution caused by the melted ice.
In other words, it brews at a lower temperature to limit ice melting, while brewing at a stronger concentration to compensate for the bit of melted ice.
With this brewing process, the Go Iced Classic is guaranteed to offer you the same tasty iced coffees you know, minus the cost, every time. It makes it the best & ultimate way to make iced coffees that are always delicious, ice-cold & never watered-down.
Does it also work for hot coffee?
Yes, it does! Although the Go Iced Classic™ is specifically designed for iced coffee by brewing at a higher concentration, you can still brew hot coffee to drink hot by sizing down the quantity of ground coffee by one measurement using the measurement scoop.
In other words, if you want to brew a Medium-size hot coffee, you would need to use the Small-size measurement on the measurement scoop. (Medium measurement for Large, Large measurement for X-Large, etc.)
By one-sizing down, it allows the Go Iced Classic to reset the concentration ratio and brew at the perfect concentration for hot coffee by using more water.
What are the steps to make an iced coffee?
The Go Iced Classic makes brewing iced coffee at home easier than ever, and only requires 3 simple steps & 2 minutes to brew delicious & flavorful iced coffees on-the-go.
1. Fill Up
Fill up the water reservoir with water, the reusable filter with ground coffee using the measurement scoop, and the cup with ice cubes up to the rim.
2. Brew
Press the ON button to turn on the Go Iced Classic™, select the desired size by pressing the Size button, and press the ON button again to start brewing!
3. Enjoy
Once the brewing is done, remove the cup from the drip tray, add-in your favorite mix-ins (cream, syrups, etc.), mix and enjoy a delicious iced coffee made in an instant!
Doesn’t it melt the ice and water-down the iced coffee?
No, it does not! The Go Iced Classic™ utilizes our IcedBrew™ Technology, which minimize ice melting by brewing at a lower temperature, while counterbalancing for the bit of melted ice by brewing at a higher concentration.
That way, the final iced coffee still has ice, is perfectly concentrated & not watered-down.
Is the final iced coffee cold?
Yes, it is! Ice is preserved in the brewing process due to the lower brewing temperature, which makes it ice-cold & refreshing, just how you like it.
Why does it brew hot?
It brews hot to extract the full coffee flavors in a short amount of time, instead of opting for another method such as cold brew, which takes up to 48 hours to extract full flavors in cold water.
We wanted to make the Go Iced Classic™ as convenient & fast to make iced coffee as possible, which lead us to use the brew over ice method & a bit of magic to achieve it.✨
Does the coffee come out weak or strong?
The brewed coffee does not come out weak, but it comes out stronger than regular hot coffee makers to counterbalance the bit of melted ice when making iced coffee. Once it hits the ice, it balances itself to the perfect concentration and is not too watered-down nor too strong - just how you like it, perfect.
How do I replicate my favorite drink?
Replicating your favorite drink is easier than you think.
First, find the recipe of your desired drink, either online or by looking at the ingredients the barista uses when you order it.
Secondly, buy all the ingredients you need, such as cream, sauces, syrups, etc. (Torani sauces and syrups are usually a good bet.)
Finally, replicate it at home by following the recipe. Taste may vary based on the ingredients used and quantities, so we suggest tweaking it according to your preferences.
That’s it! Your favorite drink, ready in minutes, minus the cost.
(Psss: you can also refer to the Free Recipe eBook you received with your order for delicious and ready-to-make iced coffee recipes!)
What sizes of iced coffee can I make?
The Go Iced Classic™ allows you to brew in 4 different sizes (S, M, L, XL) ranging from 16oz to 30oz. (including ice)
It also supports standard cups up to 7,4 inches tall, which is more than enough for most cups used to drink iced coffee.
How much does it cost to make one iced coffee?
The cost varies a lot depending on the brand of coffee used and the ingredients you use (creamer/sauces/syrups, etc.)
Usually, a basic iced coffee with creamer will cost you around $0.40-$0.50 to make, whereas a more sophisticated drink with sauces/syrups and cream/oat milk will be in the $0.60-$0.80 range.
A good rule of thumb is 1/5 of the price of coffee shops, which means if you spend $2.50 on an iced coffee, making the exact same at home will cost you around $0.50, whereas a caramel macchiato priced at $5 will cost you $1. Not bad!
How long does it take to brew?
The Go Iced Classic™ brews in the blink of an eye. Once you start brewing, the water heats up for 10 seconds, and starts brewing for 60 to 90 seconds depending on the size. The total brewing time takes less than 2 minutes, and gives you just enough time to prepare the ingredients needed for your final treat.
Do you provide iced coffee recipes to make?
Yes! We’ve gathered ready-to-make recipes which are specifically curated for our Go Iced Classic™ in an easy-to-follow eBook, which is gifted with every order! Simply add it to your order on the cart page and get ready for a blast of flavors!
Why should I make the investment today?
Our Go Iced Classic allows you to save up to $900 per year on iced coffee, for a small price of $99.
While waiting for that “right” occasion, maybe we’ll sell out, or maybe we’ll have increased the price.
But that’s not the point. The point is that if you spend $3 per day on iced coffee…
7 days from now, you’ve spent $21.
14 days from now, $42.
30 days from now, $90.
And exactly 33 days from now, $99, which is the price you would have to pay today.
During those 33 days, you can keep throwing these bills out the window, or invest today for an iced coffee maker that will satisfy you for years to come.
We’ve traced the paths, now it’s yours to decide.
What types of drinks can I make?
The Go Iced Classic™ was primarily engineered for regular iced coffee.
However, it doesn’t stop at just one type of drink.
By adding more ground coffee and selecting the Small size, you can get closer to the concentration of an espresso shot and make a wide range of drinks, including iced lattes, iced macchiatos and iced shaken espresso.
Our Go Iced Classic™ offers endless possibilities of flavors and combinations to satisfy and fulfill any type of iced coffee lover.
Can it make shots of espresso?
By selecting the Small size and adding more ground coffee, you can get close to the concentration of espresso shots and use it to make a wide range of drinks. However, reaching the exact concentration of espresso shots is very difficult, since it's often brewed at a higher pressure that only high-end equipments can achieve.
Can it make lattes?
By using the technique mentionned in the previous question, you can definitely make lattes that get close to what you can make with an espresso machine!
Can it make iced tea?
Yes, you can use the Go Iced Classic™ to make delicious iced teas. The process is the same as making iced coffee, simply follow the measurements and you're good to go!
Shipping & Order
If I order today, when will I receive my order?
We offer Free 2-Day Shipping on all US orders.
All orders ship with Amazon Prime from our multiple Amazon Fulfillment Centers in the US.
If you order today, you will receive your order in the next 2 days. (we also ship on week-ends)
Can I return my order if I’m not satisfied?
Yes, you can! Although we’re absolutely convinced that you won’t need it, we offer a 60 Days Full Money Back Guarantee, which means you can return your Go Iced Classic™ within 60 days of the reception date if something isn’t right!
Do you offer a warranty?
Yes, we offer a 1 Year Warranty for free on all orders if damages caused by manufacturing defects happen. That way, you can rest assured that your new Go Iced Classic™ will survive the many mornings to come.
What if I’m located outside of the US?
We’re currently only shipping within the US. However, we’re working day and night to expand and sell in more countries. Join this waitlist to be notified when we start shipping in your country!
How can I access the status of my order?
You can access the status of your order by clicking on the link located in the confirmation email we sent you when you placed your order. If you don’t see it, please check your spam folder, as some of our emails end up in this category. If you still don’t see it, there’s a possibility you entered the wrong email address. Click on the chat icon at the bottom right of the screen and start a conversation, we’ll be with you shortly!
Where are you located?
We do not have any physical store yet, as we dedicate our efforts on expanding our activities online. However, our warehouses are located all around the United-States.
Why does my tracking number says “Shipped by Amazon”?
We use Amazon Fulfillment to fulfill all orders. This way, we can benefit from their shipping rates and keep our product reasonably priced, while focusing on what matters the most: making more and more people save on iced coffee.
Can I ship to a PO box or APO/FPO address?
Yes, you absolutely can! Please make sure to enter all information correctly at checkout to make sure your order reaches out its final destination safely!
What if I entered the wrong shipping address?
If you notice you entered the wrong shipping address, please contact us ASAP so we can fix the issue before your order ships. If the order has already been shipped, we cannot guarantee the shipment will be rescheduled for delivery.
Can I cancel my order?
Yes, you can cancel your order as long as it has not been shipped. If your order has already been shipped, you will have to wait for it to arrive and initiate a return through our support center.
Maintenance & Care
How do I clean my appliance?
Cleaning your appliance is easy, as it should be, and takes about 1 hour to complete. For detailed instructions, please see pages 8-9 of your User Manual. You can also download it here.
When do I need to wash my appliance?
We recommend washing your Go Iced Classic™ once per month to ensure it’s brewing at its best. However, if you forget to do so, the light indicators will blink at each 100 uses as a reminder to clean it. Please see pages 8-9 of your User Manual for detailed instructions.
We hope we addressed all your questions.
If not, simply start a live chat with us by clicking on the chat icon at the bottom right of your screen, and we'll be with you shortly!✨